My partner and I have had the pleasure of working with GIA for the past several months as we were preparing to undertake a major renovation to construct our family home. Due to circumstances outside of our control we were unable to proceed with the build, however, we wish to share our experience with GIA to the point of just before signing the contract.The bottom line is, Illan and his team are true professionals and we could not recommend them more highly. We have found Illan to be communicative, efficient, thorough, adaptable, patient and understanding of the concerns first home renovators like us would have in undertaking their first project of such magnitude. Our experience with other members of Illan’s team is similarly positive - on time, pleasant and polite. Illan’s dedication to our project is a testament to the solid work ethic of this team and we most certainly hope to be able to work with them again in the future. Five stars.
Jason Lowe
07:34 15 Aug 21
We can highly recommend GIA, and are very pleased with our renovation. The GIA team made the process of designing the kitchen, bathroom and other renovations very easy. We are very pleased with the end result and the quality of work completed by Sam, James and Illan.
Alison Low
05:14 08 Aug 21
I wanted to upgrade our bathrooms so I met with Carmel Wylie, Interior Designer from Gia Bathrooms and Kitchens. We discussed my brief and budget and then I threw in my wish items.Not only have Carmel, Luke and the team delivered beautiful bathrooms they have exceeded my expectations and completed by wish items ( a laundry and hallway overhaul) and created spaces that spark joy within me all in the middle of a pandemic!I am truly thrilled with what had been achieved and feel incredibly lucky to live in a space that finally feels like home.Thank you.
Dennis Pozzobon
11:49 27 Jul 21
We have engaged GIA to design and renovate our home on two occasions including our bathroom, ensuite, laundry and powder rooms.We have found GIA to be very professional and flexible in meeting our needs.GIA team members are always courteous and mindful of leaving our home in a clean state after every step of the renovation is progressively completed.The quality of workmanship is very impressive and obviously GIA team members take great pride in their work and go out of their way to ensure a high quality outcome.We would recommend GIA for home renovations. Our renovations constantly receive very positive comments from friends and family.
Tineke Watson
01:10 10 May 21
We are very pleased with the overall outcome of the project. Tradesmen were extremely professional and always left their work area clear and clean at the end of each day. GIA were very responsive to any issue that occurred throughout the project. We enjoyed watching the project unfold and thank you to GIA have a wonderful Kitchen and Ensuite that we never thought was possible.
Robert Livy
01:32 01 Mar 21
GIA delivered a renovation to our period home that is excellent and met our expectations. Sam and the team took control of our home in August and we moved back in for Christmas. All done during a difficult Covid time. Special thanks to Olivia for listening to us and designing a functional kitchen and beautifully renovated bathrooms and laundry. In addition we painted internally and externally and Jordy did a fabulous job.
Koala Bear
02:31 07 Dec 20
Very pleased with the renovation for my Bathroom in the apartment. Alan and Sam from GIA were very professional and experienced from the beginning to the end. Tradesmen were punctual and workmanship was of high quality. Would recommend this company to family and friends for future projects.
Neville Per
00:54 21 Nov 20
I have known Illan at GIA for several years. When I met the company, they appeared most professional and switched on. Several years later I can confirm they are an excellent company to work with. I have worked with them on several projects – each time I have noticed a creative design flair. I can highly recommend GIANeville Per
Tim O'Meara
23:22 31 Oct 20
GIA completed a large renovation for us including addition of a second story to our house. We are so impressed with the quality of their work and how they made what we anticipated to be a stressful process so easy! They went above and beyond to ensure that we were happy with all aspects of the build and worked hard to stick to our budget. We would recommend them to anyone!
Yossi Aron
08:12 08 Oct 20
GIA did a wonderful job even despite delays caused by COVID restrictions. We are very happy with new bathroom
Nerissa McDonald
06:43 18 Sep 20
GIA Bathrooms have been a delight to work with . The whole process of renovation was very clear, and well structured. We now have a beautiful bathroom, that we are very proud of.
Vivien Pine
23:29 15 Sep 20
We selected GIA Bathrooms & Kitchens to remodel our bathroom. It was our first experience at renovating. Olivia, James, Sam and the entire team made our experience seamless and the end results speak for itself. They guided us through the entire process, kept us up to date with any changes and then completed on time!!! We are extremely happy with both the experience and especially the end result. Olivia ensured that our needs and aesthetics aligned. All the team (including all trades people) were professional, courteous and respectful. Undertaking a renovation during COVID lockdown could have been challenging, we are very grateful that the team could continue while keeping themselves and us safe. I cannot recommend GIA enough. From the first interaction to the last, was unexpectedly effortless on our part. Thank you to all the team for both your efforts and of course our wonderful bathroom.
Lauren Balbata
06:50 06 Aug 20
GIA recently completed our bathroom renovation and we couldn’t be happier. Olivia’s design was beautiful and perfect in a period house while being fresh and modern. All the trades were professional and on-time and we were frequently kept up to date with progress. We look forward to using GIA for our next renovation project.
Emma Bryan
00:17 30 Jun 20
Loved working with GIA on my bathroom renovation. Alan’s design turned this dated room into a beautiful and tranquil space. Great site project management from Sam and a wonderful team of people helped transform this room in a timely manner. I will be recommending GIA to all my friends. Thank you once again to all the team - I am thrilled with the results.
Phil W
05:37 21 Jun 20
Kia and the crew at GIA run a tight ship! And were able to deal with a number of significant unexpected developments including the Rona.Your home is your castle and a castle requires a splendid throne.
Katriona Ross
02:57 12 Jun 20
GIA renovations was the third company I contacted for a quote on my bathroom renovation and the only company with a wonderful 'can do what you want approach' . I am so impressed with my beautiful bathroom, but also that the job came in on time and on budget. The staff and tradespeople used by GIA were also very professional and respectful, especially through the difficult time of lockdown. Will use them again!
Robert Tammik
01:10 11 Jun 20
Outstanding work from all of the trades people sub-contracting to GIA. Sam managed the project with military precision.The design work by Olivia was amazing and as a result we ended up with a bathroom with real 'wow' factor. still get a real 'buzz' when walking into the bathroom. We did experience some minor communication issues due to the Covid-19 crisis but they were ironed out very quickly. Would certainly look at GIA for future renovations.
Scott Hancock
07:28 10 Jun 20
Vanessa Connell
08:20 03 Jun 20
Thank you GIA for doing an amazing job on our ensuite bathroom, walk-in robe and master bedroom. From my first meeting with Alan (the designer) who listened to everything I wanted and didn't want - plus adding in his amazing ideas to help with areas I knew nothing about, I felt so comfortable. Alan was friendly, accommodating and nothing was too much trouble for him - even shopping together to pick all the taps, shower heads, toilet etc. Sam, our site manager was the other amazing person in our team who coordinated all the tradies. Sam managed his team so well and always kept us informed about who was arriving and when. I couldn't be happier with the end result. As everything, even with small "tweaks" at the end, they didn't leave me stranded they came back and sorted everything out. They were professional, clean, tidy and very respectful while working in my home. Thank you GIA. A very happy customer.
Nathaniel Douglas
02:11 02 May 20
We absolutely love our new bathroom, toilet and laundry, all beautifully designed and executed to the highest standard by the GIA Team. We highly recommend GIA to anyone considering renovating their home in the future.The Douglas family.
Al Wearne
22:48 29 Apr 20
We have just had a main bathroom & ensuite renovated by the GIA team. The finished bathrooms look lovely!The team were great to work with from the design stage with Alan, through to the high level of tradesmanship from the whole team. Renovations can be disruptive, but it was made easier by having a helpful supervisor in Sam, overseeing the whole project & fielding our questions.I would recommend GIA & look forward to working with them in future renovation projects at our home.Al W & Donna M, Parkdale VIC
Sue Coffey
03:16 28 Apr 20
GIA recently renovated my top floor ensuite bathroom, and the result is stunning. Every aspect of the project was carried out professionally, and the experience was made very easy for me. From design through implementation, the team was very consultative and helpful, and the work completed efficiently and to schedule. When the odd issue arose it was resolved quickly and well. Very sincere thanks to Alan Nasrallah, designer, Sam Street, site supervisor, and to all the friendly trades. I highly recommend GIA for your bathroom renovation.
Jillian Lawrence
23:23 26 Apr 20
Words cannot describe how pleased I am with my new kitchen. From start to finish, GIA have been incredible to deal with.My fabulous interior designer Alan, captured every one of my kitchen dreams and brought them to life. Throughout the process, even during the build, if I had any questions, Alan was at my door step, at the drop of a hat. A true gentleman -very attentive and caring.Every trades-person arrived on time and completed their numerous tasks with no fuss. What a great concept to have it all done under the one umbrella.Amazing work Alan and the GIA team. Thank you!
christine latham
06:27 24 Apr 20
The adage that you get what you pay for was designed for GIA. They will not be the most inexpensive company you can find, but they are the most professional and responsive. From the design work by Alan who advocates and supports you the whole way to the super calm, totally professional, supervisor Sam who manages an army of sub contractors to deliver the highest quality services. The office staff, scheduling and variation payments by James, everything works together to ensure the best possible outcome for the client. I am thrilled with the outcome. I highly recommend this company.
Robert Masters
15:45 08 Apr 20
After having three bathroom companies come to measure and quote I was ready to give up due to all three 1) being unable to treat a potential customer with sufficient respect and 2) expecting their customer to buy many of the required materials and organise some aspects of trades work.As a last attempt I looked at the GIA website and after visiting their showroom I was sufficiently persuaded to try one more time. I'm pleased I did because the outcome was exactly what I was hoping for. No renovation project is free of glitches and this one had a few minor ones but it was finished to a high standard and on time. I would recommend GIA and would be happy to use their services again
Izaak Harrison
10:46 27 Feb 20
Excellent company
Anna Currant
23:57 05 Feb 20
GIA recently completed a main bathroom renovation and structural work for us. Overall, they did a great job. They were reliable, efficient and provided quality workmanship . There were a few minor issues along the way but the team were responsive and were able to sort out any concerns promptly. A big thanks to Kia for a great design and working with me to ensure the space was both beautiful and functional for a young family. Also big thank you to Sam for site coordination and being patient and accomodating. GIA has no doubt added value to our home and I wouldn’t hesitate in recommending them.
Bindy Blamey
00:49 21 Jan 20
I engaged this company to renovate my home, this included 2 bathrooms, a kitchen, 3 BR, lounge and breakfast area.The work was prompt , efficient and overall outstanding and the works were completed within the planned time frame.Alan and Sam were fantastic to deal with and at all times gave prompt and excellent attention to detail keeping me informed of daily works.Their tradies were all a delight to have on site in my home.I would recommend this company to anyone
Graeme Kane
23:48 16 Jan 20
Great contemporary design from Kia and the team - the right blend of style and functionality.
CH “Cheri”
03:55 24 Dec 19
As we live in the Macedon Ranges, GIA designed our kitchen and bathroom and we employed local contractors to carry out the work. Both rooms are stunning and we are so happy with the way our home looks. Kia worked with us to design two rooms that were in keeping with our cottage in the Black Forest. She listened carefully to our ideas and truly got a sense of the look and feel we were after. The green, brown and grey shades of our rooms, truly blend in with the beauty around us. Thanks, Kia for venturing out of the city. You helped to make our dream a reality!
Matt Fuller
08:45 21 Nov 19
GIA recently completed a renovation of our ensuite, walk in robe and main bathroom, and the results were everything we had hoped for. The team made the process simple, working closely with us. Inevitability, there was the odd issue along the way, but the true mark of a quality company is they way they respond, which was to fix the issue professionally without fuss. Special mentions to Alan (design), Sam (site supervisor) and James (ops mgr) who made the process smooth and effortless. I would highly recommend the GIA team to anyone looking for a quality renovation of their bathroom.
Sarah McPherson
00:23 17 Nov 19
We could not be happier with our beautiful kitchen, bathroom, en-suite and powder room. As a busy family we were looking for a company that could offer a hassle free end to end service and custom quality. This is exactly what we received. A special mention to our designer, Kia, who listened to our concepts and brought our dream kitchen and bathrooms to life. Thank you too to James and Sam who saw the project through on time and picked up and rectified any issues along the way (sometimes without us even realising). Such a professional and responsive team.
Angelo Accornero
03:59 12 Nov 19
I am absolutely delighted with the final result of my new bathroom and kitchen renovation. I highly recommend GIA and the team of very highly skilled trades men. A very special thanks to Alan, my designer and, Sam and James from the build crew for their very professional support throughout the whole process.
Andrew Strachan
10:46 05 Nov 19
Kia our designer, did a superb job on the design of our bathroom. She listened to everything we said and she produced a great design. The tradies were amazing. Everyone, the tiler, the plumbers, the electricians, the vanity bench top cutters, the supervisors, etc. were polite, and very very good at what they did. Everything was done to perfection. We are so impressed and would recommend them highly to anyone wanting a bathroom (or kitchen for that matter) reno. Nothing was too much trouble for all these guys. They are incredible. We are very satisfied customers.Barb and Andrew Strachan.
Rod Overall
22:51 14 Oct 19
GIA Renovations provided a smooth, end-to-end service for our bathroom renovation at a competitive price (tested by four quotes). Special thanks to Alan Nasrallah the interior designer, who helped us achieve a sharp and integrated look, and Sam Street, the site supervisor who ensured everything happened on schedule with no fuss and a high quality finished product. Based on our experience we would use GIA again and highly recommend them.
Cara Stokes
22:09 23 Sep 19
Loved my bathroom renovation experience with Olivia, James and Sam. Everything was made super easy, I wasn’t stressed at all and the end result is so great! Will be returning to GIA for my kitchen update. Thanks team :)
nicole shandler
12:46 17 Sep 19
5 stars for every aspect! Pleasure to work with all of you
Lyndal Johnston
01:03 02 Sep 19
Thank you to Alan, Sam and your team of meticulous tradesmen who did a brilliant job creating my new bathroom. All finishes, materials and workmanship are top quality.I am very happy to recommend GIA. It’s good to have a team who make the job perfect.
Melita Anderson
09:26 08 Aug 19
We can't believe the transformation of our original bathroom, 2 bedrooms and our loungeroom thanks to GIA. Alan came up with an amazing space, that is now our main bedroom/WIR/Ensuite, Powder Room, Study & loungeroom. He was so easy to work with, helping us work through the plan, tile selection and fittings. Sam as the Site Manager was so easy to work with and any challenges were swiftly dealt with, with no fuss. All the trades of GIA were so professional. We will be using GIA again for our stage 2 renovation.
Michelle Lindeman
02:46 06 Aug 19
GIA recently completed our ensuite renovation and we couldn't be happier with the results. Alan was our design consultant, and whilst I had a clear vision of what I wanted, he certainly added some extra things (like our smoked glass shower screen) which really adds to the finished result. Obviously, with any project there were a few hiccups along the way, however these were dealt with promptly and professionally by both Sam (site manager) and Alan. Sam was great to deal with and was always quick to respond to any queries I had. Would definitely use GIA for future projects.
Bob Kochen
21:16 18 Jul 19
Renovating an old kitchen, creating a new laundry and converting one old bathroom into two (an en-suite and new smaller bathroom) was never going to be an easy task. But with their great design ideas and a team of professional and respectful tradesmen GIA managed to do a fantastic job.Even when problems presented (as they usually do in updating old homes) their collaborative and thoughtful approach managed to solve all of them.We love living in our "new" home and happily recommend GIA.Thanks team.
Georgia S
03:25 08 Jul 19
Thank you to the wonderful team at GIA for our beautiful renovation! We are very happy and enjoying our new spaces. GIA undertook a large number of improvements to our old home. The result is a stunningly appointed house, still filled with lots of period character.
Jason Yelen
01:34 30 Jun 19
GIA were incredible to deal with throughout the entire process. Their knowledge, attention to detail and customer service made the renovation an absolute pleasure. Highly recommend!!
Peter Turner
02:46 26 Jun 19
From start to finish GIA provided me with first class service and quality of work. They are approachable, they listen and react, and they're professional without hesitation to go the extra mile for you. I will definitely use them again for future projects.
Josh Paneth
04:24 24 Jun 19
Fantastic experience, great to deal with and a very professional job. Couldn't be happier!
Maddison S-T
03:58 13 Jun 19
GIA were fantastic to work with. They renovated our very rundown and unloved bathroom and did a fantastic job! Kia was phenomenal to deal with and all of their trades were not only great at their jobs, but also extremely lovely.A very collaborative, easy process!
Max Ruttner
03:15 25 May 19
Supreme service and excellent outcomeThey did what they said they would do and on timeHighly recommend
Jacki Liu
03:25 09 May 19
Everyone we worked with for our new kitchen has ensured the overall process was smooth and easy. Sam and Allan are lovely to work with and communication was open throughout the whole project. Every element was high quality and on schedule, Highly recommend for a pleasant process and outcome!
Craig Wiley
23:10 20 Apr 19
We are VERY happy with our new bathrooms! GIA made the whole experience very easy. Nothing was too much trouble, the tradespeople on site did a great job and were neat and tidy. Our bathrooms were completed on time and on budget to a very high standard. Can't recommend GIA enough from design to delivery.
Nina Wei
22:58 19 Apr 19
Great team from design to project implementation. Everyone has been very approachable and working effectively. I have done two bathrooms and kitchen with them, all turned out better than I have expected. They would work around your agenda and try to fit in the best timing round your schedule. The easiest renovation experience that you could ever ask for.
Meowing Madz
07:24 01 Mar 19
Review from John, Were Street in Brighton - just wanted to express my thanks for a really good experience on a very complicated extension and renovation of our house. The father and son team is really professional and knowledgable at what they do. Their tradies and sub-contractors are all of very high standards. Special BIG thanks to Greg for being super responsive, for his attention to details, and always ready to help. I will not hesitate to use GIA in my next building adventure. HIghly recommend - 5 stars!
Laurel Tully
02:37 11 Feb 19
We recently renovated two bathrooms with GIA and we are thrilled with them both. The quality of the work has been exceptional and all of the GIA tradespeople were highly skilled and very easy to work with and all did a remarkable job for us. It was a delight to work with Olivia in the design process and we appreciate the time she took to understand our needs and to develop a design that would enhance our property and blend seamlessly with the rest of the house. We felt extremely confident with the advice Olivia gave us and are delighted with the beautiful light, bright and spacious bathrooms she, and the whole team at GIA, have created for us.
Kevin Nguyen
23:46 28 Jan 19
We had our bathroom done through GIA Bathrooms & Kitchens recently and we must say we were really happy with their service. Kia, the designer has been very patient with our constant queries and changes of ideas but we got it at the end and the bathroom looks great, GIA even completed the job before our agreed deadline. We also noticed that GIA's staff is very professional and pay attention to details. Thanks Illan & Kia for everything, we will be in touch again for our next extension. Regards Kevin
Pete Smith
04:03 05 Jan 19
We are delighted with our new bathroom thanks to GIA. The team provided excellent customer service which matched the premium quality of design and workmanship. We highly recommend them.
Rohit D'Costa
04:05 04 Jan 19
This team is top notch! From initial contact, it was clear that Kia has a flair for the pragmatic and the aesthetic aspects of design, but that importantly she listened carefully to and incorporated what was important to us. The work was done to schedule by genuinely nice and approachable tradespeople who took time to answer any questions put to them. The site management was great with us being kept well informed. Finally, and I think most importantly, GIA has been extremely responsive to any niggles or concerns along the way and afterwards - always providing a resolution. I think such minor issues are inevitable with any project - it is the mark of a great company that they listen and solve! A special thanks to Greg who fixed something for us one afternoon in pouring rain and maintained a smile through it all! I have no hesitation at all recommending GIA.
Liv Nik
01:53 02 Jan 19
We engaged GIA Bathrooms and Kitchens to assist in renovating our guest bathroom. Olivia was professional and very easy to deal with as a project manager, and all trades that GIA work with were of good quality. The job was completed on time and we are very pleased with the end result.
Inge Koch
16:49 01 Jan 19
GIA have done a fantastic job in our place, starting with a bathroom, then another bathroom followed by a kitchen. And a year later they helped us renovate the adjacent flat. If we had more renovations we would go back to them without a doubt. The results are great, and the advice throughout was good and professional.Their service is great, timing is very good with no real delays starting from planning to finishing times. They have been helpful throughout the different stages of the renovations, going well beyond what we would have expected.Their suggestions made sense, they explained why certain things had to be done in a particular way and came up with good solutions.The cost reflects the quality of their work, and if you like a job well done and your bathrooms and kitchen looking great, GIA are the people to turn to.A big thank you to GIA and its staff!
Michael Harms
22:34 26 Nov 18
The team at GIA bathrooms lead by Kia their designer was faultless. The tradesman were all very professional and fitted around our family life to get the job done. The end result was better than planned and we look forward to having some long soaks in the beautiful bath.
AussieRoo
21:38 18 Nov 18
Very professional, a good all round experience
Jason Blyth
18:14 14 Sep 18
GIA have completed 2 projects for us now, and we were very happy with both results. Each of which posed uniquely different challenges in their own way. With renovations you need to decide whether you are either building up to a standard, or down to a price. It's the first one with these guys.
Christian Outhred
08:44 14 Aug 18
We engaged GIA on a fairly major project, due to a strong recommendation from our Draftsman.Our project involved partial demolition of a 115 year old external brick wall on a Victorian brick home.....and extension out to the boundary with our neighbour. This involved re-bricking "three new walls" precisely in the design / colour of the original wall, i.e. 'brick matching' was important.Their pricing was comparable to two other builders who'd been recommended via other sources, however their proposal was far easier to read / understand and very clear in terms of how pricing variations would work, and in what circumstances etc. This, combined with the view of our Draftsman, were the key reasons for our engaging GIA.We found GIA's work to be of an extremely high quality, and their employees to be polite, warm and 'positive' to deal with. Their sub-contractors also left us feeling confident and comfortable, which was important given the amount of people "in and out of our house" over a period of several months, most of this time when neither my wife nor I were home due to our employment and business commitments.Their sub-contractor bricklayer - Leigh - is absolutely brilliant. He is a lovely guy, but also did a great job (both of the physical bricklaying, and of dealing very delicately with a fairly sensitive neighbour who was concerned about her garden and what we had planned more generally.Interior Design superstar Kia was absolutely fabulous, and made the process of choosing colours / designs actually quite enjoyable. Until we met with Kia, I found this element of the project truly daunting, and indeed bordering on unbearable. She is a star, and a delight to deal with.Greg is clearly a very experienced and knowledgable builder. We felt in good hands with Greg.Illan was really good to deal with. Almost always responsive, and certainly always reasonable in terms of being prepared to have a discussion around finding new solutions to new problems, etc.If I was to be hyper-critical of our experience with GIA, I would say that at times we did not feel like we knew what 'the latest' was, and there were times when sub-contractors arrived, expecting us to be aware of the purpose of their visit (or vice-versa, we would expect somebody but nobody would arrive). Frankly, I think this is a by-product of GIA being good at what they do - they're clearly very busy, and their time is in demand. That notwithstanding, this occasional lack of clear and up to date communication is my only criticism, and certainly wouldn't preclude me from working with GIA again in the future.I recommend GIA very highly. My wife is a lawyer and I run a consulting business...so you could say we're capable of being a little highly strung. I suspect we were not the 'easiest' to deal with.Overall, we have been truly delighted with GIA and I have no doubt that we will engage with them again in the next couple of years....when we look at another extension.Sincerely,Christian and TrishCaulfield North
Alice Wang
11:08 02 May 18
Had our en-suite bathroom renovated by GIA recently, it's now modern and absolutely beautiful. Had a couple of hiccups during reno but overall it was a pleasant experience, prompt communication and the tradesmen are friendly and mindful of our two indoor cats.
Mathew Long
07:03 08 Apr 18
Over the last few years we've engaged GIA for 3 renovation projects (2 bathrooms, and most recently a kitchen). The fact that we keep going back to them is testament to the satisfaction we have with the end product. Renovating is never easy (especially in an apartment), but each time GIA have delivered a great product, on time and to budget.
Chantelle Li
05:30 02 Mar 18
Overall it's a pleasant experience to renovate with GIA. Designer is very prompt at replying emails and trades are very friendly too.
Ros Lamont
09:46 13 Feb 18
From design to execution, the GIA team have been faultless. A special mention to Olivia for the beautiful design and Danny for managing the process and keeping us updated. The trades engaged throughout the renovation are first class. The result is amazing, thank you GIA.
Glenice Ives
00:31 08 Feb 18
GIA has renovated my entire house and it is now gorgeous. Everything is lighter and brighter and the house seems much more spacious. It is certainly much more enjoyable to live in. My dogs and I love it.I had the renovations done in three stages (mainly for financial reasons) and have come to know Illan and his team very well over several years. They are all polite and helpful and willing to sort out any concerns.I recommend GIA to anyone considering home renovations.
Eric Frazer
06:22 25 Dec 17
We have just had Christmas celebrations utilising our recently installed kitchen. It was completed a few weeks ago to our absolute satisfaction. Most importantly, it was completed ON TIME.The design process (with Kia) was most professional. She listened carefully to our requirements and delivered a creative and practical design which needed little modification.The contract and works and payment timetable were carefully explained before we went ahead. A most important feature from our point of view was the guaranteed project timeline.All the tradesmen involved were professional, courteous and efficient, particularly the cabinet maker, Serafino. Progress was constantly monitored by our Project Manager, Danny.We will be recommending GIA to friends and family.
Colin Leask
01:51 09 Nov 17
We love our new kitchen and laundry. Attention to detail was important to us and GIA delivered.
John Hewison
22:00 04 Nov 17
We recently had our bathroom / en-suite fully renovated by GIA and our kitchen partially remodelled. The entire project was handled wih professionalism and efificiency from the intital design through the selection of fixtures and finishes to the implm,entation of the works themselves. Everyone we dealt with from GIA was excellent and thr trades were all high quaility and co-operative - and turned up when they said they would!The whole project prodeeded like clockwork and comleted on schedule.As for the outcome we could not be more delighted. Thanks Illan, Olivia and Danny for all your supoort and input.We would not hesitate using or recommending GIA. First class organisation.John and Helen Hewison
Andrew Wiesner
03:51 07 Sep 17
We recently had our bathroom renovated with GIA, and we are over the moon with the end result.From day 1 of siging GIA on we had peace of mind. Ilan and the team provided fantastic communication all the way through the build process, keeping us updated and aware of anything required.Quality of the build, trades, keeping to shedule and to budget, they were outstanding.Looking forward to our next renovation!
joe tobias
22:55 12 Aug 17
We felt safe with GIA. Our money was spent with a team who respected art deco and introduced new modern concepts with seamless blend. We loved the solid reliability of honest start and finish dates, fully backed up by continual work on site. Our project was seen through to the finest end. We wanted the experience of a company who could deal with any renovation "surprises" if they arose, we wanted to know our money was invested safely with a company who would always be on site and finish the task, and we wanted it done with minimal fuss and disruption because we are busy people with a young family. We got all of that. And a brilliant end result. Would we use GIA again? Of course.
Adrian van Raay
05:07 05 Jul 17
GIA has just finished renovating our house including: kitchen, bathroom, en-suite, laundry, walk-in pantry, study, and three wardrobes. They were outstanding. The designer had beautiful ideas that we would not have been confident enough to do without her expertise; the project manager was well organised and kept the build moving at a very fast pace; and the head builder managed all trades to deliver a really high-quality finish. The whole team communicated really well, made the process very stress-free, and delivered us a house that we really love living in. Thanks guys :-)
Ben Kiely
12:33 04 Jul 17
The team did a fantastic job, with high quality finishes and a great design. Couldn't be happier.
Regina Blyth
02:50 09 Jun 17
Thank you GIA Renovations for our ensuite renovation.You made the experience stress-free, on time (5 weeks to the day!) and on budget. Pleasant and capable tradies were great to deal with every day.Any and all concerns or issues were dealt with promptly by the project manager which was greatly appreciated.A special thanks to Olivia, your interior designer, who provided an inspired, classic colour palette.We love our new ensuite. Gorgeous result!We will be recommending your business to our family and friends.
Anna Moriarty
05:32 12 May 17
We love our bathroom that GIA bathrooms helped us create. GIA listened to us at every step of the process, and finished the job ahead of time.
Lisa Leu
04:04 04 May 17
I've just finished up a month long bathroom renovation with GIA Bathrooms & Kitchens and I could not be happier with my decision to choose them.Being my first renovation, I was quite nervous about the whole undertaking, but through Greg and Olivia's communication and professionalism, I quickly felt at ease and trusted that they would deliver the best outcome for me. They stepped me through every part of the process and no question or request was left unanswered throughout.Olivia is an amazing designer, I felt that she had a very natural understanding of what I wanted both functionally and aesthetically. Greg and his team did an awesome job in the execution of the design - the high level of workmanship they put in is evident in the end result, and every tradie that went through my house was super courteous as well.I would not hesitate to recommend GIA to anyone considering a bathroom renovation, I know I'll be back to get my kitchen done one day!
Nikki Hamilton-Cornwall
06:31 20 Mar 17
We had the perfect experience with GIA, from start to finish. They renovated our bathroom and it has come up a treat! I would highly recommend the team at GIA - they're friendly, helpful, professional and reasonably priced - worth every cent. Thanks Olivia, Illan and the whole team!
Sindhu S
09:38 09 Mar 17
We completed a master bed room ensuite renovation with the team at GIA towards the end of last year and had such a wonderful experience we have already recommended them to all our friends and family!Right from the first visit, Illan was extremely professional and more than anything we appreciated his communication with us throughout the whole process. We loved that our job was not ‘too small’ and he treated us as though we were his only client. Every time I rang Illan or Olivia I knew that they would pick up the phone or get back to me within half an hour and I never had to ‘chase’ anything up.Olivia was an amazing designer and we cannot thank her enough for her creative input into the design. We are so pleased with the outcome and glad we put our trust in Olivia in regards to the look and feel of the bathroom. She knew exactly what we wanted in terms of matching the period of our home and guided us in the right direction.We would like to thank Illan, Olivia and the whole GIA team. We absolutely love our new bathroom and will definitely be back for our big plans in our next bathroom and kitchen!
Clare E Rhoden
08:43 06 Mar 17
We love our new bathroom! This is the second time we've undertaken a renovation with GIA in the past 12 months and we continue to be impressed by their professionalism, courtesy, and extraordinarily high standards of workmanship. Every tradesperson on the job showed up on time, completed their work on time, tidied up after every session, and meshed in brilliantly with the other trades. They are also the cleanest and most courteous tradies in the country - I was especially impressed with the plasterer who not only swept up after his day, but also mopped to get rid of the dust.Ours was not a huge job, but involved three different sites in the house (they laid the padded blue floor protection pretty much everywhere) and a succession of stages, meaning that multiple trades had to visit 3-4 times each. However nothing was too much trouble for this team, and they are very responsive to any issues that arise on the job - inevitable in an older house - and never left us in a mess overnight. Illan is excellent at scheduling and managing multiple trades.I also very much appreciate the vision and sensitivity of the GIA designer, Olivia, who worked so well with us and our ideas, and made sure that we got a wonderful result that matches our house and budget, and is even better than I dreamed. Olivia also came up with a couple of neat solutions to planning that we would never have thought of in a trillion years.We are very grateful to Illan and all the team, especially Andrew who was the master of our job. GIA will give you excellent value for money, with a top notch result, great timing, and a superb finish.
Jason G
01:44 01 Mar 17
GIA did a great job on our bathroom and powder room. Our designer Olivia, completely re-worked our bathroom layout to offer a more functional and comfortable bathroom. I would never have thought to use the space like she did, so this service was invaluable.I gave GIA a very tight timeline and they delivered on time and to budget. I was really happy with the courteous disposition of all tradesman and their respect for our home. I would recommend GIA and I would use them again.Alison
Kenan Fernandes
08:03 17 Feb 17
We have recently completed renovation of our kitchen, bathroom & laundry through GIA and we are very impressed by their work and would highly recommend them for your next renovation. From the outset, the team has been extremely professional and accommodating to our needs. Olivia took the extra step in listening and understanding us, to deliver a design that suited us and our lifestyle, and made the process seem effortless. Greg and his team have been very attentive to the minor details of their work to ensure a very high standard of workmanship. The timeline for the renovation was quite tight and but the team managed to bring this in within our requested schedule and also kept within our budget. Well done to you all and keep up the good work !! Thanks again, we absolutely love our new home.- K+J
Joan McGrath
11:14 28 Jan 17
Having worked with GIA to complete my bathroom renovation I would highly recommend them. Their attention to detail and high standard of workmanship resulted in a bathroom that has delighted me and resulted in many very favourable comments. Olivia was a pleasure to work with, very supportive and helpful every step of the way.
daphne sh
01:27 20 Dec 16
I just want to say thanks to the team at GIA Bathrooms and Kitchens! We did a kitchen, bathroom, powder room and laundry renovation. The whole process was very enjoyable. They helped us create exactly what we wanted for our new family home! We were quite nervous to do such a large renovation as we have very young kids, but we are so happy that we went with GIA. We loved watching the progress and Greg was a pleasure to deal with. All the trades were very polite and clean. we would recommend GIA to all our friends and family!!!
Aiden Langford
21:27 14 Dec 16
Just completed a kitchen renovation, 2 bathroom upgrades and an ensuite addition with GIA. From start to finish, GIA's professionalism and astute understanding of the renovation process helped guide us through the quote, design, demo, build and completion phases.Olivia's design prowess and keen desire to incorporate the client's brief has been integral in creating 4 stunning and functional spaces. The rooms are perfect for us and our growing boys! Thank you, Olivia- I hope you're as proud as us of the rooms you've conceived.Illan was always on hand to discuss the build and accounts process, and any hiccups along the way were quickly managed with minimal fuss. Greg and his team are experts in their field, and always respectful of our family when navigating the renovations in our home. A special shout-out to Marty- the friendliest plasterer in Melbourne! And Armand- thank you for going out of your way to deliver great cabinetry.I wouldn't hesitate in recommending GIA to anyone who wants a beautiful and well-executed renovation of their home. Believe all the glowing reviews- they're Melbourne's premier design-build-manage team.
Mark Bonett
06:18 10 Dec 16
I have worked as part of a team of Builders' Cleaners and have seen many of their bathrooms and kitchens. The worksmanship and build quality have alwsys been first class.
Ben Wylie
01:22 28 Jun 16
Extremely pleased with the renovation GIA did on our bathroom! Their designer (Carmel) was enthusiastic, energic, attentive and thorough and helped shape some very creative thinking. Illan and his team were professional and hard working, meaning the job was completed in about 3 weeks. I'll definitely use GIA for our next renovation adventure!
Glenn Barrow
03:17 17 Jun 16
From our first meeting with Illan, we knew that we had made the right choice in selecting GIA to renovate our two bathrooms and powder room. The level of professionalism was outstanding from start to finish, as was the quality of workmanship. Illan and Greg have put together a great team of trades people - Harrison the plumber, Sacha the tiler, Tim the electrician, Sacha the cabinetmaker and the two little Mr Fixits, Andrew and Jamie. All highly skilled and so polite, nothing was a problem - it was a pleasure to have them working in our home!A special big thank you to Carmel and Olivia for helping turn our dreams into reality, in designing and creating three beautiful bathrooms, which we all love!Fran and Glenn
Sacha Dopheide
21:47 01 Mar 16
GIA recently completed our ensuite and walk in robe renovation and we are extremely pleased with the result. It was a difficult space to work with but Carmel was able to come up with a number of innovative ideas that really had us excited about the potential and they didn't disappoint. Carmel listened and incorporated our likes and needs and provided great suggestions to make it a beautiful, functional and liveable area.GIA managed and co-ordinated all the trades, which were courteous and focused, delivering a high quality result. The quote also included all trades, bathwares, fixtures, etc so we had a good idea up front of the total cost.The renovated ensuite and walk in robe are a true highlight and has added substantially to the value of our home.
Alex Borzillo
22:43 19 Nov 15
GIA completed our ensuite and bathroom renovation at our rental property. The end result is amazing and exactly as we pictured it. Illan is a pleasure to deal with, he is professional, caring, patient and respectful. The project was finished on time and on budget. I highly recommend Illan and his team.
Kathy R
02:05 05 Nov 15
Renovating with GIA was a highly enjoyable and stress free experience. Carmel put together beautiful designs and Illan and his reliable, hardworking and honest team bought them to life. My project was finished on time and on budget. Nothing was too much trouble. If your thinking of renovating I cannot recommend GIA highly enough.
Jane Wilhelm
08:28 12 Oct 15
We recently used GIA to completely renovate both of our bathrooms. From beginning to end, GIA were highly professional and good to deal with. Their designer, Carmel, was a delight to work with and she had some great ideas. All of their workmen were courteous and their work was excellent - Illan has put together a great bunch of service providers. We enjoyed working with these guys so much that we've engaged them to do another job for us!
Felix Lam
04:26 10 Oct 15
It was our first home and first renovation was real excited about the our bathrooms but we have no clue how and where to start, my friend had referred me to Illan and his style is very similar to what we are after.Illan gives us guides and practical suggestions to maximised our small bathroom space into luxury. Great Tiling work, everyone is polite and responsive, was also a sensation to watch our bathroom transform day by day.Thanks again Illan, Greg, Andrew and the rest of the team, you had definitely Myth Busted the stories that I heard on most renovation nightmares.Felix and Virginia
wen shi
07:23 20 Sep 15
GIA recently completed the renovation of our bathroom and kitchen.As this was our first renovation project, we asked Illan tons of questions everyday, Illan was patient, immediate and respectful with all my requests/concerns, even they were dum ones! The traders from GIA were also professional and polite. Special thanks to Greg, who worked overtime to ensure our project finishes on time.I'm extremely happy with the result and if I get the opportunity to do more renovations, would work with GIA again in a heartbeat.
Teresa Simmermacher
07:47 30 Aug 15
We discovered GIA’s work online and knew that their style was what we were looking for our bathroom renovation. This was our first renovation experience and Illan was very skilled at guiding our decisions. The trades were all professional and courteous and did great work. We had a tight timeframe and they finished the work ahead of time. Our new bath/laundry is beautiful, luxurious and a room we love to use and don’t want to leave. We feel spoiled and are really enjoying it. Thanks to Illan and the GIA team!
Robert Wylie
06:29 13 Aug 15
GIA created a stunning ensuite bathroom for us from what was a tired walk-in robe/storage area. Some structural changes were required to modify the area.All work was of a very high standard. The result is a luxurious, modern and elegant ensuite with the wow factor we were after. We've had glowing comments from friends and can hardly believe it's really ours.Thank you so much Illan for your professionalism and attention to detail. Thank you also to the designer who was so helpful and generous with her time.All the tradies were efficient, courteous and friendly, and left the area clean and tidy at the end of each day.We would highly recommend GIA to anyone considering renovations. You will not be sorry!!
Colin Leask
01:49 23 Jul 15
Illan and the team at GIA delivered on their promise and we are now the proud owners of 2 amazing bathrooms that we love using!We were invited to be involved at every stage of the process and we learnt heaps.I can happily recommend GIA for bathroom design and creation.Thank you.
